Question 1

How fast can you respond to service requests in Porto?

Accepted Answer

We aim to arrive within 60 minutes in Porto and nearby areas, offering same-day plumbing and electrical services.

Question 2

Do you work evenings and weekends?

Accepted Answer

Yes. We provide service during evenings, weekends, and holidays with no extra after-hours fees.

Question 3

Are your plumbers and electricians certified?

Accepted Answer

Yes. All technicians are certified, insured, and trained for residential and commercial work.

Question 4

What areas in Porto do you serve?

Accepted Answer

Porto (Boavista, Foz do Douro, Bonfim, Campanhã, Paranhos), Vila Nova de Gaia, Matosinhos, Maia, Gondomar, Valongo, and nearby locations.

Question 5

What problems can you solve?

Accepted Answer

Clogged sinks/toilets, water leaks, burst pipes, low water pressure, water heater issues, power outages, RCD/breaker trips, socket and lighting faults, and fuse replacements.

Question 6

How can I contact you?

Accepted Answer

Call +351 923 224 674 or use WhatsApp. Direct link: https://wa.me/351923224674

Question 7

Do you work with both homes and businesses?

Accepted Answer

Yes. Apartments, houses, offices, restaurants, and retail spaces.

Question 8

Can you unclog a kitchen sink in Porto?

Accepted Answer

Yes. We clear kitchen and bathroom drains with high-pressure jetting and, when needed, camera inspection. See: /canalizador-no-porto

Question 9

What are signs of electrical problems?

Accepted Answer

Flickering lights, frequent breaker trips, buzzing outlets, hot switches, or a burning smell. Contact our Eletricista Porto team: /eletricista-porto

Question 10

How can I book a service online?

Accepted Answer

Use our form at /contact#contact-form or click WhatsApp for instant booking.

Question 11

Do you offer a 24-hour emergency plumber in Porto?

Accepted Answer

Yes. 24/7 emergency plumber for leaks, burst pipes, blocked toilets, and urgent drain unblocking across Porto, Gaia, and Matosinhos.

Question 12

Do you offer an emergency electrician in Porto (Eletricista 24h)?

Accepted Answer

Yes. We handle power cuts, tripping RCDs, faulty sockets, and consumer unit issues, 24/7. More: /eletricista-porto

Question 13

How much is the call-out fee in Porto?

Accepted Answer

Transparent pricing. Call-out covers diagnosis; we confirm the repair price before starting. Fixed-price available for drain unblocking, water heaters, or breaker faults.

Question 14

Do you repair water heaters in Porto?

Accepted Answer

Yes. We diagnose no hot water, ignition faults, low pressure, and temperature fluctuations, and advise on safe maintenance.

Question 15

Do you offer drain unblocking in Porto?

Accepted Answer

Yes. We clear toilets, showers, stacks, and main lines with jetting and professional augers. Camera inspection for recurring blockages.

Question 16

What payment methods do you accept?

Accepted Answer

MB WAY, Multibanco, and bank transfer. Digital invoice for every job.

Question 17

Do you guarantee your work?

Accepted Answer

Yes. All workmanship is guaranteed. If the issue persists, we return to fix it.

Question 18

Can you help with electrical compliance and safety?

Accepted Answer

We troubleshoot faults and advise on bringing older installations up to current safety practices. For formal certification, we guide you through the process.